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Bellman

Posted March 4, 2019

 The Bellman is a visual role requiring exceptional customer service skills. You will welcome and greet guest while proactively engage in opportunities to exceed the guests expectations. Ideal candidate has a passion for customer service, maintains a genuine, efficient, and appealing work environment for our guests.

JOB RESPONSIBILITIES

  • Maintain a professional and high quality service oriented environment at all times
  • Consistently offer professional, friendly service and have an ability to address special requests of guests
  • Offer assistance with baggage, including but not limited to calling for car service and transportation
  • Be knowledgeable of all room types and features  to effectively acquaint guests when escorting to guest rooms
  • In-depth knowledge of attractions/restaurants/bars/venues in local area preferred
  • Transport guests to and from the hotel in the House Car
  • Assist with Bell and House Car servicing
  • Perform other reasonable job duties as requested by leader

KEY SKILLS REQUIRED

  • Knowledge of Visual 1, HotSos, GoCon, preferred
  • Strong knowledge of the City of Dallas and other parts of the DFW Metropolis
  • Must be familiar with Forbes, AAA, and Hotel standards
  • Must have the ability to carry/lift/push/pull items weighing up to 50 pounds, role requires frequent bending and kneeling
  • The ability to communicate effectively and graciously
  • Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests

OUR COMMITMENT

As a Full Time Associate you will be entitled to our exclusive company benefits:

  •  Medical, Dental and Vision insurance plans
  • 401k (with company matching up to 6% of your contribution, and 100% vested immediately)
  • 10 Days of Vacation + 5 Sick Days + 1 Personal day + 6 national paid holidays
  • Preferred Hotels, Award Winning Restaurants, Exclusive Spa and Gym discount programs
  • Parking/DART discounts
  • Tuition Reimbursement

Company paid benefits at no cost for you:

  • Basic Employee Life and AD&D Insurance
  • Long Term Disability Insurance
  • One hot meal when on shift
  • Ambassador recognition programs and events

The Joule

161 Room Hotel

COMPANY DESCRIPTION

The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to  inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.

OUR MISSION

We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.

OUR TEAMS

We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”


This Organization Participates in E – Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Esta Organización Participa en E-Verify 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.