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Housekeeping Supervisor (PM)

Posted March 15, 2020

The housekeeping supervisor’s role is to assist and support the leadership team with daily functions of the housekeeping department, including coaching and counseling fellow housekeeping ambassadors. The housekeeping supervisor will be detail oriented and focus on time management to ensure the cleanliness of hotel rooms and public areas during daily inspections. The ideal candidate will uphold and ensure compliance with all company and departmental policies and procedures.


  • Responsible for impeccable cleanliness of guest rooms, corridors, and service areas
  • Ensures total guest satisfaction in regard to personalized service and special requests
  • Supervises and supports room attendant
  • Monitors daily work assignments, productivity and standards
  • Ensure room inspections are conducted daily on Turndown vacant and occupied rooms
  • Responsible for assigning the PM turndown boards
  • Ensures proper record-keeping and communication verbally and in writing
  • Ensures sound safety habits and enforces established security procedures
  • Communicates through responsible channels all problems pertaining to Engineering/maintenance problems as well as losses, damage breakage and all other irregularities
  • Assures the proper handling of equipment and manages the daily use and distribution of all supplies
  • Ensures professional conduct in general and proper etiquette by staff and self
  • Patrols guest corridors to guarantee their perfect appearance and conditions
  • Checks all buildings that housekeeping is responsible for on a daily basis
  • Is familiar with the status of every guestroom on the floor
  • Provides the front desk with clean rooms on a priority basis
  • Is in constant communication with the Housekeeping, Front Desk and Engineering
  • Perform other reasonable job duties as requested by leader


  • Ability to work a variable schedule including weekends and holidays

  • Excellent communication skills, Spanish a plus
  • A high standard of cleanliness and meticulous attention for detail
  • Ability to work in a high-pressure environment
  • Proactive and exceptional organization skills
  • Time management focused
  • Proficient and good computer knowledge
  • Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests


As a Full Time Joule Ambassador you will be entitled to our exclusive company benefits:

  • Medical, Dental and Vision insurance plans
  • 401k (with company matching up to 6% of your contribution, and 100% vested immediately
  • 10 Days of Vacation + 5 Sick Days + 1 Personal day + 6 national
  • Parking/DART discounts

Company paid benefits at no cost for you:

  • Basic Employee Life and AD&D Insurance
  • Long Term Disability Insurance
  • One hot meal when on shift
  • Ambassador recognition programs and events

The Joule

160 Room Hotel


The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to  inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.


We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.


We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”