Posted September 1, 2020
REPORTING TO: Spa Manager
The Spa Attendant Supervisor is responsible for supervising, training, coaching and counselling, and providing performance feedback to the housekeeping staff to ensure maximum productivity and efficiency.
The Supervisor is responsible for monthly orders of attendant and spa supplies along with monthly inventory counts.
The Spa Attendant Supervisor must work with staff throughout the day to ensure timely completion of cleaning and attending to guest requests.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
The Spa Attendant Supervisor is responsible for keeping all spa facilities to standard and ensure all guests are taken care of. As an Ambassador for the spa this role ensures outstanding five star guest relations, driving and delivering THE SPA and Hotel brand standards. Provides support to the Spa Director, Spa Manager, and Spa Front Desk Manager and fulfils daily responsibilities.
160 Room Hotel
The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.
We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.
We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”