Banquet House Attendant

Posted October 15, 2020

Job Title:

House Attendant

Role/Purpose/Overall Expectations Of This Position:

The House Attendant is the main support to the Banqueting Teams and helps them reaching common goals and above all our guests satisfaction. You will set up, break down, and service all meeting rooms, event space and banquet public areas according to Joule standards, and specific requests, always looking to enhance our guests' experience.

Expected Schedule:

Variable Schedule including some weekends and holidays

Outline Of The Role:

  • Maintain established cleaning schedules of meeting rooms, back of house and front of house spaces
  • Supply and replenish meeting rooms with fresh table cloth, clean glasses, bottles of water, etc.
  • Set up and breakdown meeting rooms according to function sheet, including carrying tables and chairs
  • Read and visually verify information in a variety of formats
  • Look after all banquet equipment, which includes identifying and reporting damaged items
  • Helps guide and monitor outside vendors during load in and load out
  • Occasionally drive Banquet van to and from offsite event spaces
  • Perform other reasonable job duties as requested by supervisor

Key Skills Required:

  • Good verbal and written communication skills
  • Exceptionally detail oriented with impeccable service and presentation standards
  • Must be able to pass an MVR to drive Banquet’s van
  • Must be able to lift and move objects upwards of 50lbs
  • Ability to multi-task, and handle stressful situation in a calm and professional manner
  • Must have excellent customer service and communication skills to work with tenants
  • Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests

Experience/Education Requirements:

High SchoolDiploma Preferred

Minimum 1+ year experience in a similar role preferred

The Joule

160 Room Hotel

COMPANY DESCRIPTION

The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to  inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.

OUR MISSION

We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.

OUR TEAMS

We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”