Host

Posted November 16, 2020

Job Title:

Host

Role/Purpose/Overall Expectations Of This Position:

As a Host you will hold an essential position in our restaurant. You will be the first and last person with whom our guests interact; you will greet each and every guest with a warm smile and genuine welcome. The ideal candidate will be knowledgeable about our whole restaurant offerings and exceed our guests’ expectations through care and authentic customer service.

Expected Schedule:

Variable Schedule including some weekends and holidays

Outline Of The Role:

  • Greet and warmly welcome guests at the door
  • Escort guests to the dining room, and introduce them to their server
  • Answer the telephone, book reservations, and move tables together to accommodate large parties
  • Monitor the open dining sections of the restaurant for empty and cleaned tables
  • Estimate wait times for guests, and monitor the guest waiting list
  • Ensure all guest needs are met to the required standard
  • Correctly account for all payments taken
  • Perform other reasonable job duties as requested by leader

Key Skills Required:

  • Refined verbal and written communication skills
  • Understanding of POS Systems
  • Open table experience
  • Elevated wine and beverage knowledge
  • Able to lift at least 35 lbs
  • Able to work for extended hours on your feet
  • Elevated food knowledge
  • Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests

Experience/Education Requirements:

High School Diploma or Equivalent

A minimum of 1 year in an elevated full service restaurant

The Joule

160 Room Hotel

COMPANY DESCRIPTION

The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to  inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.

OUR MISSION

We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.

OUR TEAMS

We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”

The Joule

1530 Main Street

Dallas, TX 75201

Telephone (214) 748-1300