CBD Supervisor

Posted May 25, 2021

Key Skills Required

Job Responsibilities

Job Title:

CBD Supervisor

Expected Schedule/ Hours: Variable Schedule including some weekends and holidays

Job Summary:

The CBD Supervisor is a highly visible role assisting the CBD Provisions management team in the day to day running of the restaurant. You will help the CBD leadership team oversee and supervise the restaurant operations, including orders and inventory of all restaurant products, department staffing according to hotel business and forecast, and guidance of fellow team members. The CBD Supervisor will also effectively and proactively monitor the daily organization and cleanliness of the restaurant and equipment, ensuring that the highest quality of service is being provided to all our guests.

Education Requirements: High School Diploma preferred

Experience Requirements:2+ years experience in a leadership role in a F&B establishment

Additional recommended resources to utilize in candidate search:

  • Refined verbal and written communication skills
  • Exceptionally detail oriented with impeccable service and presentation standards
  • Display elevated wine and beverage knowledge
  • Exhibit elevated food knowledge
  • Display leadership in guest hospitality and create a positive atmosphere for internal and external guests
  • Must possess the ability to handle stressful situations in a calm, professional manner
  • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds
  • Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests
  • Provide leadership, direction, and prioritize the departmental goals in a way that will be efficient and effective
  • Supervise staff and collaborate with CBD Provisions management team to meet department’s objectives
  • Review staffing levels to ensure the highest guest experience, while supporting recruitment effort in the department
  • Identify training and development needs for fellow restaurant ambassadors
  • Proactively interact with guests to exceed expectations and create loyalty
  • Handle and address all guests concerns/complaints in a timely and efficient manner
  • Continually ensure that all aspects of the restaurant operations are up to hotel standards, and guest expectations
  • Oversees proper execution of all restaurant orders and inventory
  • Complete and communicate appropriate reports, including daily check lists, amenity sheets, end of day notes
  • Perform other reasonable job duties as requested by leader

As a Full Time Joule Ambassador you will be entitled to our exclusive company benefits

  • Medical, Dental and Vision insurance plans
  • 401k (with company matching up to 6% of your contribution, and 100% vested immediately)
  • 10 Days of Vacation + 5 Sick Days + 1 Personal day + 6 national paid holidays
  • Preferred Hotels, Award Winning Restaurants, Exclusive Spa and Gym discount programs
  • Parking/DART discounts

Company Paid Benefits At No Cost For You:

  • Basic Employee Life and AD&D Insurance
  • Long Term Disability Insurance
  • One hot meal when on shift
  • Ambassador recognition programs and events

The Joule

160 Room Hotel

COMPANY DESCRIPTION

The Joule identity is shaped by an evocative environment and a gracious service, creating unforgettable experiences and exceeding expectations.
Escape to a home away from home where lasting emotions are created, and luxury is authored and defined by the imaginative interpretation of each guest.
The Joule experience is simple yet sophisticated, and designed to  inspire interaction. We build loyal relationships with our guests through dynamic and unique interactions that engage the mind and heart.

OUR MISSION

We encourage pride at work by providing an environment that is focused on developing and retaining talented ambassadors who are committed to a culture of genuine care for our guests.
Our leaders are entrepreneurs who inspire, engage and nurture our ambassadors with positive partnerships.
Through empowerment, we allow independent thinking and a creative approach to sincere hospitality.

OUR TEAMS

We are for Full-Time, Part-Time and On-Call Ambassadors who are filled with Passion, Respect, Integrity, Dedication and Empowerment to work in our outstanding downtown Hotel, Restaurants and Banquet venues.
We wish to engage, develop and retain dynamic, enthusiastic and diverse professionals committed to exceed The Joule’s mission: “Walking the path of P.R.I.D.E”